Entity attributes and limitations

The following table lists attributes or fields of various entities, and their limitations:

Entity attributes and limitations
Category Entities’ attributes/fields Limitations Case Sensitive
Agent extension Agent Extension
  • Maximum character length allowed is 64 characters
  • Minimum character length allowed is 1 character.
  • Any alphabet character allowed from any language.
  • Numbers allowed are from 0 to 9.
  • Special characters allowed are: exclamation mark (!), percentage (%), ampersand (&), apostrophe (’), hyphen (-), period (.), colon(:), equal(=), at symbol (@), circumflex (^), underscore (_), backtick (`), pipe (|), tilde (~), plus sign (+), forward slash (/), parenthesis (()), and whitespace ( ).
Yes
Identifiers Person ID,
Web User,
Fraudster ID,
Group ID,
Watchlist ID,
Customer Name,
Job Name,
External Session ID,
External Engagement ID,
Engagement Correlation ID,
Reference ID (Caller ID Validation)
  • Maximum character length allowed is 64 characters
  • Minimum character length allowed is 1 character.
  • Any alphabet character allowed from any language.
  • Numbers allowed are from 0 to 9.
  • Special characters allowed are: ampersand (&), apostrophe (’), hyphen (-), period (.), colon(:), semicolon(;), equal(=), at symbol (@), circumflex (^), underscore (_), backtick (`), pipe (|), tilde (~), plus sign (+), forward slash (/), and whitespace ( ).
  • In addition to above mentioned special characters, exclamation mark (!) and percentage (%) are also supported for: Person ID, Web User, Fraudster ID, Group ID, Watchlist ID, Customer Name, and Job Name
Yes, except Person ID, Fraudster ID, Group ID, and Watchlist ID
People names First Name,
Last Name
  • Maximum character length allowed is 36 characters
  • Minimum character length allowed is 1 character.
  • Any alphabet character allowed from any language.
  • Numbers allowed are from 0 to 9.
  • Special characters allowed are: hyphen (-), apostrophe (’), hash (#), dollar ($), at symbol (@), underscore (_), period (.), quotation marks ("), square brackets ([]), curly brackets ({}), parenthesis (()), and whitespace ( ).
Yes
Free text Custom Data,
Value IdP,
Username,
locked_by,
Description (verdict, scope, calibration),
Reason (opt-out, suspicious, lock, print delete),
Scope Resource Value
  • Maximum character length allowed is 4000 characters
  • Minimum character length allowed is 1 character.
  • Any character allowed, including whitespace.
Yes
Gatekeeper-specific entities ConfigSet/Template Name,
Scope ID,
Voiceprint Tag,
Role Name,
Custom Data Key,
Calibration Model ID,
Scope Resource Name,
Scope Resource Key,
Actual/Preferred Language
  • Maximum character length allowed is 64 characters
  • Minimum character length allowed is 1 character.
  • Any alphabet character allowed from any language.
  • Numbers allowed are from 0 to 9.
  • Special characters allowed are: hyphen (-) and underscore (_).
Yes
Phone number Phone number
  • Maximum character length allowed is 36 characters
  • Minimum character length allowed is 1 character.
  • Any alphabet character allowed from any language.
  • Numbers allowed are from 0 to 9.
  • Special characters allowed are: period (.), underscore (_), hyphen (-), plus sign (+), parenthesis (()), hash (#), asterisk (*), whitespace ( ), at sign (@), colon (:), semi-colon(;), forward slash (/), question mark (?), ampersand (&), dollar ($), comma (,), exclamation mark (!), tilde (~), apostrophe (’), and pipe (|).
Yes